IT Solutions

Welcome to ZEDTECH.CO IT Solutions

ZedTech Provides you the best IT Solutions in the market. We have the best engineers that will listen and provides you the best solutions according to your needs and situations. We gathered all the highly trained professionals across the country.

What ZEDTECH.CO IT Solutions Offers

ZedTech offers all kinds of IT Services and Solutions.

Managed IT Services

Managed IT is usually a part of an MSP (managed service provider) which deals with single or multiple IT service needs. Most commonly, managed IT services handle remote server, desktop, and device management. Other common uses involve remote cybersecurity

VoIP (Voice Over Internet Protocol)

The internet and broadband connections allow for versatile communication methods, and VoIP is one of them. This IT service utilizes a business/person’s internet in place of a traditional telephone line, allowing said user to make and receive calls with their ISP. Modern VoIP phones also provide a variety of functions, like voice call and chat options. Typically, VoIP’s also require a service subscription instead of a traditional phone service.

Monitoring Services/NOC

Similar to security services and also found with an MSP, a monitoring application does as it sounds: keeps an eye on servers, net traffic, communication, security, and/or anything needed by an enterprise. This service is often employed for smaller companies who lack the resources of larger organizations but still require robust IT support/features. Responsibilities can range from automatically updating software/anti-virus to monitoring the integrity of hardware with SMART programs.

Networking Services

Networking IT services encompasses everything for the successful implementation of a company network. This involves the building of network infrastructure, the setup of devices like LAN routers and modems, the layout of the networks (such as breaking a network into different tiers), security, optimization, and many other factors. Often a business will build this on-site, however, if local IT experts are insufficient (or unavailable) then third parties are used for the proper implementation of services.

Remote Support

As the name implies, remote support allows for IT specialists to offer support services from a different location, sometimes controlling a device to assist with troubleshooting issues via the internet. Support can be used for IT assistance, software repair, or other needs. Very useful when IT experts are not physically available, generally handled by an MSP.

 Anti-Virus Protection

A subset of cybersecurity, anti-virus services are perhaps one of the most common types of IT service found in the industry. Mandatory, anti-malware protection comes in the form of software and/or monitoring. Because of the evolving threat malware presents in the modern world, any company relying on IT must have some form of anti-virus installed or service used.

 Office 365/Email

Office 365 operates as Microsoft’s all-inclusive software package featuring programs like Word and Excel. This is an excellent option for businesses that need diverse software for document organization reasons but would prefer to pay a monthly fee. Also known as a SaaS (software as a service) model. Office 365 also operates as a cloud server and updated email management platform. Office 365 is good for a company relying on emails for communication with a need for organization.

Tech support

A basic form of IT solution, tech support exists to ensure that businesses have access to expert advice and reliable options in the event that they experience technical issues. Technical support may be available on-sight through an in-house IT department, or externally provided by an outsourced IT firm. Often, technology vendors will offer their own technical support options, allowing users to contact support centers and submit tickets to quickly resolve any problems they might encounter.

Telecommunication

Thanks to the unrestricted communication options offered by the internet, modern businesses now serve a global audience. At the same time, the COVID-19 pandemic has forced many organizations to make the switch to a remote workforce. In both cases, the need for reliable telecommunication technologies is essential. IT solutions help businesses effectively manage their telecommunications, both within and outside of the organization, including video conferencing, email, SMS, internet telephony, voice over internet protocol (VoiP), chatbots, and even social networking. IT solutions may also be used to create customized communication solutions.

Cyber Security

Increased use of technology has opened up new avenues to service customers and improve company efficiency and productivity. Unfortunately, this technological dependence also brings with it new dangers, in the form of cyber-criminal threats. Digital attacks are a relatively new and constantly-evolving danger for organizations in every industry. IT solutions designed to protect businesses from various threat actors are a necessary investment—both for protecting confidential data, and for creating a safe and productive employee environment.